We may change this Policy from time to time. To make sure you are aware of any changes, please review this policy periodically.
1. Information We Collect
We gather and store various types of personal information about you when you use our Website from time to time. This helps us to, among other things, personalize and improve our services to meet your needs and provide you a safe and better experience. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
1.1. Information you provide to us
We receive and store any information you knowingly provide to us. For example, we collect information when you register for a Service, use the interactive areas and features of our Service, make a purchase, interact with us via third party social media sites, participate in a contest or promotion or survey, request customer support or otherwise communicate with us. The types of imformation we collect include your email address and password (only in encrypted form), name, phone number, demographic information like date of birth and gender, shipping address, shopping behavior and preferances and a record of purchases you make from our Website. We also collect information you provide to us regarding your personal preferance and interests and products that you like. If you create or login to our Services using third party social media sites, like Facebook, then we have access to certain information from that site, such as your name, email address, account information and friends lists and demographic information like data of birth and gender, in accordance with the authorization procedures determined by such social media site. We do not collect or store your credit/debit card related sensitive data like card number or cvv number or date of expiry.
1.2. Information We Collect Automatically
Whenever you visit our Website, we collect the following information:
- Log Information: We collect and store several information automatically sent by your browser including your IP address, cookies, access date and time, request and referral URLs, browser type and language. We may also infer your geographic location based on your IP address.
- Device Information: We may collect device-specific information such as the type of device, like a computer or a mobile device, you use to access our Website, the hardware model, operating system and version.
2. Use of Information
We are an ecommerce company serving customers located only in India. At WindMyWings we protect the collected information and we neither rent or sell your personal information in personally identifiable form to anyone. The information that we collect from our website is used to provide, maintain, improve and secure our services, offer enhanced and customized content to improve on your experience on our Website.
We use the automatically collected log and device information and a certain of your personal information in an aggregated non-personally identifiable form for our internal research to monitor and analyze trends and promotions, user behavior and daemographics to improve and enhance our services and security.
We use the data collected from cookies to provide you relevant product information based on your interests.
We use your contact information to contact you if we need any clarification related to your order, to send you transactional emails and SMSes pertaining to your order and also send you offers based on your previous orders and/or your interests.
We employ and engage third party vendors like payment gateways and couriers, business affiliates, and people to perfom tasks on our behalf and we need to share your information with them to carry out the tasks. We share only the information related to the specific service and to the extent that we deem necessary to carry out the service.
3. Data Deletion Request
At WindMyWings, we deeply care about your privacy. We do not rent or sell information to any outsider.
If you choose to have your data deleted, send us an email from the email address you used to create your account with us, mentioning 'Request for Data Deletion' in the subject line. We will acknowledge your email within 48 hours, and subsequently, our team will delete your data and notify you of the same.
You can also request to close and delete your account permanently. The process remains the same as above. Mention 'Request for account deletion' in the subject line of the email that you send to us. Before you request to delete your account permanently, check that all of your orders are fulfilled and all open cases are resolved. The account deletion is permanent, and your account cannot be restored.
4. Links to Other Websites
Our websites may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with WindMyWings. Linked sites may have their own privacy notices, which you should review if you visit those websites. WindMyWings is not responsible for the privacy practices or the content of those linked websites.